José António Mendes Caldeira Email: / Mobile: 00 351 965 579 269 Linkedin: / Skype: josecaldeira Nationality: Portuguese PROFESSIONAL PROFILE Professional career developed mostly on Banking with experience in commercial and legal areas. I am customer oriented and possess analysis, planning, negotiation and communication skills. I am also strongly oriented towards detail, results and objectives. Main Skills: – Sales and claims management in person and by phone – Financial and management advice – Litigation and compliance management and production of legal documents WORK EXPERIENCE 2015: Sales Consultant – GesArrenda Cascais – Apartment Renting 2000 – December 2014: Legal Advice Officer – BCP / Millennium Bank Main responsibilities: • Claims management and customers support in person and by phone • Commercial and debit/credit cards • Analysis and production of legal advice in banking • Analysis of contracts and bank guarantees • Analysis of mortgages and monitoring of the declarations requested by customers • Support the production of pledge contracts requested by the clients • Contracts under the area of purchases concerning general bank services: suppliers of products for internal consumption, IT hardware and software, etc. 1996 – 2000: Commercial Manager – BCP / Millenium Bank (in Lisbon and Estoril) Main responsabilities: • Sales and customers support (particular and corporate customers) in person and by phone • Analysis of personal credit and of mortgages • Claims management in person and by phones • Objectives and productivity/profitability analysis 448 views