German – Sales Specialist / Customer Happiness 1120 views

The company:

Our client is one of the fastest growing companies in Europe. They help Tier 1 Tech firms such as Microsoft, Facebook, Google … with their sales and customer service effort.

You will be part of an extremely driven team in awesome Lisbon, Portugal! This offer is a rare opportunity for anyone who is looking for a new challenge in a vibrant new city.

Full-time | Entry-level (0 to 3 years)

 

What you will do if you receive the job:

 

    • You will receive one of the most advanced sales training courses with high-calibre professionals

 

    • Staffing on sales or customer service assignments with one of the largest and fastest growing Tech companies in the world (Microsoft, Google, Facebook, Philips, Zalando …)

 

    • Manage Inbound and Outbound phone requests / orders and other activities from Microsoft

 

    • customers in a timely manner;

 

    • Ability to provide options and outline features or product and services to gain and keep a customer;

 

    • Manage sales cycle for Microsoft customers from lead identification to close;

 

    • Build long term business relationships between Microsoft and business companies through a mixture

 

    • of inbound and outbound phone / email activities.

 

    • Listening to customers’ questions and concerns, providing the best possible answers and solutions;

 

    • Troubleshooting regarding orders, deliveries, payments and returns;

 

    • Providing information about fashion products;

 

    • Escalating and rerouting the necessary matters and issues to other departments.

 

 

The deal:

 

    • Competitive salary and remuneration scheme

 

    • Complete training

 

    • Relocation offered (Reimbursement of flight expenses after 9 months + Airport pick-up and administrative help with registration in Portugal)

 

    • Possibility to receive housing and paid accommodation in central Lisbon

 

    • Yearly paid flight to home destination

 

    • Free Portuguese classes, water sport activities, soft trekking and much more

 

 

Requirements:

 

    • You are a German speaker

 

    • You are looking for an energetic environment

 

    • You like to learn

 

  • You are looking for adventure
Only candidates can apply for this job.
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Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 10 000 employees, from 82 nationalities, we are providing services in 35 languages for 64 markets. Teleperformance Portugal was considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector. Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills. Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence. As a dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent. Join us! Be part of a multicultural environment.
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  • Address Lisboa
  • name Teleperformance Portugal
  • email contact jobs@teleperformance.pt
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